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Testimonials

Brooklyn Zhu
Brooklyn Zhu
The whole process of the selling, right to final settlement was a remarkable success in all stages. I found this Quote that aligned to my experience with Brooklyn and the strong team at R&W ……. ““Success in sale is the result of disciple, dedication and sacrifice.”

Brooklyn’s quality of perseverance coupled with his honesty and passionate belief in what he was always doing just continually build the foundations of trust and relationship between all parties. The facts that he is always staying in front and on top of my endless queries, as well as coming back with timely and precise solutions was always much appreciated. With his genuine nature and his upfront communications, I felt very much assured that we were not just only “the customer”, but that our property was the “pulse’ driving his energy and the changes within himself to do better for him and his equally strong team. Thank you, Karen

Karen Seeto - 57/3-7 Porters Lane, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Jayne demonstrated her wealth of experience and excellent communication skills throughout this process. She was always contactable and extremely flexible when it came to potential buyers.

As the sale involved a deceased estate there was some added complexity. However, Jayne’s regular contact and guidance made the process a seamless one and through sheer hard work and negotiation she secured an outcome that we were very happy with.

I would definitely work with Jayne again and recommend her highly.

Thanks again Jayne
Andrew Power
Andrew Power - 5 Coppins Close, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Goes the extra mile! I really did well choosing Jayne to sell the house. She provided excellent advice all the way through the process, assisted us in coordinating improvements prior to entering the market, kept us very well informed, chased every opportunity and got a great price. On top of all that she was a pleasure to deal with. I have no hesitation in recommending her.
Keith Waugh - 12 Edgewood Place, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
My sincere gratitude for acting as my selling agent . Your energy and enthusiasm towards the task at hand never wavered and at all your times your dealings were polite and courteous. You consistently kept me informed during the sale process, providing me with insightful advice when required. I was also appreciative of the fact that you made yourself available after hours when necessary. I particularly wish to make mention of your advice and meticulous planning in preparing the property for sale. Your careful attention to detail (no doubt due to your vast experience) and organisational skills made preparing the property for sale so much easier. I regard your level of service as outstanding and would not hesitate recommending your services to my conveyancing clients’.
Kind regards,
David
David Alexander - 106 St Johns Avenue, Gordon
Jayne DeMaio LREA
Jayne DeMaio LREA
Best Real Estate Agent! Jayne DeMaio made selling property an easy and totally pleasurable experience. She is highly professional, very knowledgeable of the market and her feedback to vendors and prospective buyers is excellent. She puts in a huge amount of effort and really 'goes the extra mile', which achieves a better than hoped for result. I would highly recommend her to anyone wanting a stress free sale and a happy result.


Di Blanch - 84 Hayberry Street, Crows Nest
Jayne DeMaio LREA
Jayne DeMaio LREA
Jayne is a great agent! This is the second time I have engaged Jayne to sell a property for me. In both cases the property has sold quickly. She is experienced & knows the market.

Brenda Rallings - 4/37 Kenthurst Road, St Ives
Brooklyn Zhu
Brooklyn Zhu
★ ★ ★ ★ ★
(5/5)
We found the service provided by R&W to be very professional. Brooklyn Zhu in particular attended to all aspects of our sales program promptly and energetically. We were very pleased with the price which was above our expectation, and the fact that terms were agreed only eight days after listing.
Martyn Yeomans - 8/275 Mona Vale Road, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
I had the unenviable task of selling my late fathers property on North Shore. Not being a local resident of the area, I was not familiar with any local real estate agents. The property was located in a very desirable area and as expected I was approached by many Realtors wanting to sell my fathers property. Some were very rude and tried to be intimidating and demanding. Totally disregarding my request for privacy etc. I was so appreciative when my solicitor suggested Jayne DeMaio she was everything the other realtors were not. she explained the process completely and thoroughly and was respectful of my time and my requests to allow me to take time to make decisions. Jayne was always available to discuss issues and made sure I was always aware of the progress on the property. From start to completion of sale Jayne made sure the process went smoothly, the final outcome being an outstanding property sale result. i can without hesitation say that anyone could with great confidence recommend Jayne DeMaio to any clients, friends or family for their Real Estate needs.


Denise Wilson - 34 Murdoch Street Turramurra
Brooklyn Zhu
Brooklyn Zhu
★ ★ ★ ★ ★
(5/5)
Thank you Brooklyn. Well within twelve days you sold our home for a street record price and at the same time found another place for us, which we have now purchased. In sport this would rate you as “a two fisted fighter”, one who can punch hard with both hands. And that is what you did for us. We also appreciated your regular communication. When we were in business we always endeavoured to keep the clients abreast of what was happening. Therefore, your attention to this sometimes forgotten or neglected good business practice was always so well received by us. At a time, when selling and buying can be so stressful, you made the whole process that much easier to endure. Keep up the good work for your other clients, we are sure they will appreciate you also.

Steve McGregor - 46 Alvona Avenue, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
We just to thank Jayne for handling the sale of Bart's home in St Ives recently. We were impressed by Jayne's dedication, honesty and professionalism and the effort she put into her sales campaign to give Bart a quick sale which he was very pleased with. With her flair and expertise she prepared the house for sale and took so many worries off our shoulders with her continued support and regular contact. She was constantly in touch with us at all times, and worked extremely hard in keeping the purchaser interested whilst we made a decision with the offered price. Jayne was also able to improve the appearance of the house engaging the services of a few tradesman and we were very happy to have a quick sale within a week of the home being listed on the market. We would recommend Jayne to all vendors wanting to market their property. She is totally committed to her work and we feel a leader in her field. Once again thank you Jayne.
Karen & Bart
Bart Chan & Karen Jefferies - 98 Eastern Arterial Road, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne

Just wanted to thank you again for all the active, personal and steadily energetic care you gave to selling the house. I’m perfectly sure one would not have got such an amazing result if you hadn’t talked so well to buyers, called them back and got to know them and what they needed. It led I think to the strong underbidding situation which pushed up the price. Your enthusiasm and liking for the place, and warmth of manner helped very much, too.

Thanks again, it was a pleasure working with you.

Very best regards,

Morag.


Dear Jayne,

Great outcome. Thank you so much for your excellent, highly professional and always very sensitive and friendly management of our sale.

Cheers Sandy.

Morag & Sandy Holloway - 54 Moree Street, Gordon
Brooklyn Zhu
Brooklyn Zhu
Jay and I would like to thank you for your invaluable assistance in the recent sale of our home. Your knowledge and understanding of your client base made the whole process so much easier. You were at all times considerate and appreciative of the pressures of the process, and with patience you helped us understand what was required of us. With your help and contribution we were able to achieve a great result for the sale of our most precious asset, our home. We are happy to recommend your work to anyone else engaged in selling/buying a home.

Linda Chander, St Ives

Linda Chander - 3 Wirra Close, St Ives
Brooklyn Zhu
Brooklyn Zhu
As a professional and experienced agent, Brooklyn has provided exceptional level of service to our premium clients. Quite a few of my clients found their dream home with Brooklyn’s help, they were also impressed by his operational
style and knowledge of the changing market.

Ying Li, Westpac Premium
Westpac Premium
Jayne DeMaio LREA
Jayne DeMaio LREA
We recently purchased our new home through Jayne DeMaio of Richardson & Wrench St Ives. Jayne worked with both parties collaboratively to ensure a seamless approach to our purchase. She was extremely professional at all stages of the process and this, coupled with her honesty, diligence and ethical behaviour made her an absolute pleasure to deal with at all times.
Alan and Kirste
29 Princes Street, Turramurra

Alan & Kirste - 29 Princes Street, Turramurra
Brooklyn Zhu
Brooklyn Zhu
We recently sold our home in St Ives with Brooklyn Zhu. I would like to take this opportunity to acknowledge the fabulous service provided by Brooklyn. True to his word, we attained a record price for our street. Brooklyn explained the campaign process very clearly and always kept us informed throughout the campaign. Brooklyn always returned our calls even if they were out of hours. We found Brooklyn to be a hardworking, honest representative. It was a pleasure dealing with him and would not hesitate to use him again.
Mariangela & Geoffrey Richardson, St Ives

Mariangela & Geoffrey Richardson - 12 Hume Avenue, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Jayne DeMaio is most definitely a vendor orientated agent. She is a mix of persistent, focused and Jayne never lost her enthusiasm throughout this campaign - even when the road to selling this house was tough she was relentless.

Her proactive approach in getting a new photo on your marketing material made a big difference to the number of people who viewed it. I grew to trust her advice and am grateful to have had her involvement.

Warm Regards

Mel Wilkinson

Mel Willkinson - 1 Trevalgan Place, St Ives
Daniel Cook
Daniel Cook
We have used the services of Richardson & Wrench, St Ives a number of times when selling property in the area. Their principal, Daniel Cook, is professional, personable and articulate. He knows the market and works hard to achieve the best result for his client.
Peter Elwin - 12 Kelvin Road, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
“Selling our house while residing outside of Australia seemed like a daunting task at first. Jayne, however, facilitated the sale in such a professional and efficient manner that our concerns quickly vanished.

Jayne has a keen understanding of property market dynamics and assisted us greatly with on-the-ground market information, trends and marketing strategy. To us these were of the most important aspects of getting a decent sale - particularly important to as we were not on-the-ground. Jayne’s working network was also greatly to our advantage – from house cleaning / fixing / presentation to tree removal and legal services – we found third-party vendors to be professional and efficient.

Communication was transparent, prompt and to the point – we were consistently comfortable that Jayne had our best interests at heart.

We will not hesitate to make use of Jayne’s services again.”
Pieter Knox - 29 Princes Street, Turramurra
Daniel Cook
Daniel Cook
I am myself an Estate Agent, and most recently a Vendor (of a residence). I found Daniel Cook’s (of Richardson & Wrench, St. Ives) conduct exemplary, both personally, and professionally. He exhibited enthusiasm, vigour and knowledge which produced the desired early result. I have confidence in recommending his, and R & W’s services. John Burns.

John Burns - 36 Memorial Avenue, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
I first met Jayne DeMaio when she was acting for a sale in Killara. I had already decided on another agency for the sale of my property in Killara, however, upon meeting Jayne in person, was so impressed that I cancelled prior arrangements in order to enlist Jayne’s services.
I found Jayne to be very professional, honest and highly motivated leading up to, during, and after the very successful sale of my property.
I have since enlisted Jayne to handle a second property where the same professionalism, determination and integrity were shown. Her regular communication and reports during the campaign kept me informed at all times. On the second sale Jayne was also able to achieve a great result.
During both of these sales, Jayne not only fulfilled her duties with skill and diligence, but she also went very much above and beyond what might be normally expected of and agent, dedicating a significant effort to making campaigns as successful as they could possibly be.
Jayne’s phenomenal work ethic, her friendly approachable nature, and her extremely positive attitude made her a pleasure to associate with. I would not hesitate to recommend Jayne or enlist her services in the future when the need arises regarding any future property buying or selling.

Yours sincerely,

Joan Cubbin

Joan Cubbin - 1A Cunliffe Road, East Killara
Daniel Cook
Daniel Cook
We used Daniel Cook to sell our house in St Ives. He was highly professional, super-efficient and sold our house in record time. He kept us well informed all along and followed through until completion.
David Niven - 84 Alvona Avenue, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne,

On behalf of Saul and Vanessa, I would like to thank you very much for the effort you put into selling their home.
You far exceeded your call of duty in helping make the property ready for sale. Your constant feedback on events (even on your day off) were a source of reassurance to all. Saul and Vanessa in the UK appreciated your personal communication with them. Not only did you have to deal with the mother-in-law, but the whole family.
Your negotiating skills were excellent – not accepting the first offer – and going for the top price within the time frame you promised.
We would not hesitate to recommend or use your services in the future.
Kind regards Sandy Creighton

Sandy Creighton - 3 Putarri Avenue, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
“Jayne made selling of our house a pleasant experience. We liked her direct and straight forward manner which meant that we were fully and honestly informed throughout the process. Nothing was ever the problem for her whether it was a late night phone call or last minute changes to our website advertisement..“

Jana Osvald
33 Koomablah Avenue South Turramurra

Jana Osvald - 33 Koomablah Avenue South Turramurra
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne,

Thanks for your help, advice and service in the sale of my house. At all times I found your communication and input relevant and valuable. I feel I made the right choice in appointing you to do the task and I’m happy to recommend your services to anyone who might seek guidance in making a similar choice.
Thanks again and good luck ahead
Ian Thistlewaite

Ian Thistlewaite - 55 Wyomee Avenue, West Pymble
Jayne DeMaio LREA
Jayne DeMaio LREA
I met Jayne DeMaio at an open inspection and immediately found her to be a truthful real estate agent, not easy to find. I decided to list the sale of my house with her and I was not disappointed.

Even though the market was extremely difficult, Jayne persisted with our sale and got us the best price in a sliding market. Our sale took several months and I was always completely informed of the progress, particularly after each open inspection. Jayne was always available and I believe gave us hones advice. I wish Jayne well with all her future sales and can highly recommend her. I would be happy, at any time to supply a verbal reference.

Yours sincerely,

Judy Biviano

Judy Biviano - 68 Yarrara Road, West Pymble
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne,

Thank you for all your help and advice in selling my home. I had discussed the sale with two other local agents prior to your cold calling at my house one Saturday morning when you were advising local residents of you successful sale up the road. Unlike the other agents, I found you approachable, understanding, clear in explaining matters, honest, but most importantly you were reliable and always called me when you said you would.
Your assistance in preparing and presenting the house for sale at its best was most welcome and your involvement in that was above the call of duty.
I am glad I chose you as my agent. I believe you achieved the right price for my houses and am pleased to commend you services to others.
Yours sincerely, David Goodman

David Goodman - 5 Anne Marie Close, St Ives
Daniel Cook
Daniel Cook
We would like to take this opportunity to commend you on your professionalism regarding our current development projects in St Ives. We are so impressed by your support and service that we feel compelled that our praise should go on record. With over $45M in sales over 3 years, it has been your insight, guidance and suggestions that have contributed to the success of marketing and selling our developments off the plan in record time. You are the master with contract negotiations, proven many times with deals that made us and purchasers alike, happy each and every time. It is really obvious that you know the St Ives area like the back of your hand. We strongly believe it has been this knowledge, experience and resourcefulness that have been the vital ingredients in this recipe for success. Most of all, we have found you to be a highly attentive agent, always responsive to our phone calls and emails in a timely manner. W would be pleased to recommend you to anyone looking to buy or sell a home and/or development. We certainly hope that we have the opportunity to work with you again. Yours sincerely, Steve Macri, Dreambuild Managing Director.
Steve Macri, Dreambuild Managing Director - 6 Shinfield Avenue, 22 Cowan Road, 2-4 Newhaven Place, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne,
In spite of the terrible weather last Friday we eventually completed a safe move to our new home.
We wish to place on the record our sincere thanks for the successful and speedy sale of 5 Walker Avenue, St Ives, Which in ur view was achieved largely through the excellent work done by you as our agent.
Not only was your whole approach to the marketing very professional, but your ongoing help and encouragement throughout the long period while we debated the merits of selling or staying was a great support to us.
We would have no hesitation in recommending you to any potential home sellers in the area.

With kind regards,
Gillian and Terry Llewellyn

Gillian and Terry Llewellyn - 5 Walker Avenue, St Ives
Daniel Cook
Daniel Cook
Craig and I really appreciate the extra effort you and your team put in to obtaining a record price for our area, in such a short time. Throughout our short campaign you have been professional, genuine and pro-active and an absolute pleasure to deal with. You always made us feel like you had our best interest at heart and we wouldn’t consider using anyone else – no wonder you are known as the best in the business! Thanks again for everything! Tal and Craig Shotland.

Craig & Talia Shotland - 14 Kallista Avenue, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Hi Jayne,

Thank you for your sympathy card, it is much appreciated. Yes our mother was slowly fading away over recent weeks, but when the end arrived it still came as a shock. To realise she is no longer with us is the issue most affecting us. It is comforting to know, however, that she is finally at peace.

I will take the opportunity to thank you for all your hard work in the sale of our mum’s property. I know it’s your business and the sale brings income to you and your firm, but this was never the impression one gained from all your endeavours. You conducted yourself in a sympathetic, caring manner, much appreciated by all in the family. Thank you for that!

Take care
John
John Alexander - 27 St Johns Avenue, Gordon
Daniel Cook
Daniel Cook
Daniel Cook sold our Pymble house in February 2015. We were very happy with the whole experience as Daniel gave good advice and direction in all aspects of the sale. He was always quick to make himself available if we needed to talk and check information. The sales campaign ran smoothly in all elements - photography, online marketing, brochure production, inter-agency communication. We made a schedule and were able to keep within the planned dates. Daniel dealt with interested parties in a professional and positive manor. He kept us up to date with progress in all negotiations. We were very grateful for the effort he put into the successful sale of our home and recommend him highly for his work in this area.
Kind regards, Colleen Coolican

Colleen Coolican - 45A Avon Road, Pymble
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne, I wish to thank you most sincerely for your work in bringing off this most successful sale. From the outset, it was clear that we had made the right choice, based on the experience of other successful sales by you. Your firm management of over 250 groups who inspected the property prior to auction was handled most respectfully and contributed greatly to the end result, as did your inspired make-over of the property and pre-sale photography and attention to detail. Our client is most grateful. David W Alexander DW Alexander & Co Solicitors

David W Alexander DW Alexander & Co Solicitors - 47 St Johns Avenue, Gordon
Daniel Cook
Daniel Cook
After several months deliberation I decided to put my house on the market, and my neighbours recommended using Daniel Cook at Richardson and Wrench. I was very happy with the whole experience, Daniel is friendly and professional, and made the process as simple and seamless as he could from start to finish. I wouldn't hesitate recommending Daniel and the team at Richardson and Wrench St Ives to anyone buying or selling moving in that area.
Joy Minter - 5 Ottway Close, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne

I am writing to let you know that the settlement cheque has been cleared into my account.

I would like to take this opportunity to commend you for the excellent service you provided with your initial advice regarding salability and valuation and subsequently in the preparation of the house for sale. Your sage advice enabled Marcella and I to negotiate a most favourable sale. The sale of a much loved home is always traumatic but in this case the trauma was alleviated by your sage advice for which I am most grateful.

With thanks,

Dr Leslie Lazarus AO

Dr Leslie Lazarus AO - 5 Woodward Place, St Ives
Daniel Cook
Daniel Cook
We have always found Daniel Cook to be enthusiastic, helpful and understanding both the market and his clients. Undoubtedly, he knows the residential property market in his area and is able to use that expertise to his clients’ advantage.
Adele & Bernard Schaverien – 5 Bowater Close, Wahroonga
Daniel Cook
Daniel Cook
“We selected Daniel and Mark Cook from Richardson and Wrench St Ives to manage our downsizing as we knew them from an earlier move 10 years before and trusted them. They found us our new property, before it hit the market, and gave us great advice on selling our existing home. We had a swift sale and were very pleased with the R&W service. We would certainly recommend them.
Clive & Bernadette Chandler – 34 Willis Ave, St Ives
Daniel Cook
Daniel Cook
7 years ago we bought our house in St Ives through Daniel Cook from Richardson & Wrench and when it came to selling the house recently we did not hesitate in returning to Daniel for his assistance. His expertise in the St Ives real estate market helped us enormously. Not only did we achieve an excellent result and quickly, we also received great customer service.
Malcolm & Elaine MacDonald – 20 Catherine Street, St Ives
Daniel Cook
Daniel Cook
I wanted to thank you for a terrific result with the sale of my property. They say selling a house is one of the most stressful things in life, well I can assure you it wasn't for me. My property was sold before auction at a great price and from the start to the finish your company have been extremely professional and friendly. I have shared my experience with work colleagues and friends. Thank you again and wishing you both all the very best for the future.
Rachel Joseph – 2 Whitehaven Street, St Ives
Thank you for your tireless effort and dedication towards us as your client. We appreciated your constant communication with us, your valuable suggestions and attention to detail throughout the whole sale process. In the end our house was sold in only 10 days for a price that exceeded our expectations.
Simon & Simon Beddow - 98 Yanko Road, West Pymble
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne, I would like to express our appreciation for professional approach to the sale of our home. In preparing to sell we interviewed eight agents. Whilst all presentations were of a high standard, you stood out because of your personality and enthusiasm. We gave you a very tight schedule to put the house on the market, which you fully met and sold our home for premium result well beyond our expectations which we feel was largely a result of your energy and selling skills. We have since recommended you to several people we know and would be happy to recommend you to anyone wishing to sell their house.

Brain Thorpe Re:Elegans Avenue, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Jayne DeMaio acted as agent for my sister and I in the sale of our parent’s estate. She advised and assisted with property detailing which helped us achieve a great result. She kept us fully informed during the marketing of the level of interest and commitment of parties requesting contracts and making offers. Jayne showed a serious professional commitment to realising the best outcome for us and throughout the process and her tireless efforts resulted in a price considerably higher than our expectations. I would not hesitate to use her services again and would recommend her to anyone selling property in the area.
Peter Dryden Re: Garrick Road, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne, A short note to thank you for the efficient and professional manner in which you conducted the sale of our property which secured much more than what we initially expected. We appreciate your help in concluding this sale to our utmost satisfaction.
T. Sivanathan Company Secretary, YKK Australia Pty Limited Re:Woodbury Road, St Ives
Jayne DeMaio LREA
Jayne DeMaio LREA
Dear Jayne, I express my sincere thanks for all your hard work in acting for me in the sale. As executer of an estate I had to comply with requirements of three solicitors, in addition to beneficiaries who all wanted the best result. Your straightforward and professional approach gave me clear guidelines in relation to presenting and marketing the property. Your support made my job so much easier than it might otherwise have been. I greatly appreciated your skills in assessing potential purchasers and, in the end, being able to negotiate a result significantly higher than the top estimate given by two other local agents. It was a pleasure working with you and I will have no hesitation in recommending your services to friends. Malcolm Anderson
Malcolm Anderson Re:Pacific Highway, Turramurra
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